In view of the current Covid-19 situation, we hope you will find helpful the following information helpful:
In order to protect staff and patients, GPs and nurses will use telephone triage to deal with your need. If a patient needs further assessment the clinician will advise on further appropriate course of action. The receptionist will be able to guide you as to the approximate time the phone appointment has been scheduled. Please can we ask that you advise the receptionist of the reason behind your request for your phone call so that we are able to prioritise accordingly
Routine nursing appointments such as annual reviews are suspended at present and will be resumed at a later date. In order to support those of you living with Long Term Conditions, nurses will be ringing and performing what reviews they can over the telephone.
All staff are now wearing personal protective equipment (masks, goggles, aprons & gloves) – if patients have a fever or a cough we would ask that they wear a mask – this will be provided by the surgery if necessary.