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Noticeboard

Evening and Saturday Appointments

To help improve access to our services Practices across West Somerset work together on a rota basis to provide evening and Saturday morning appointments for our shared patient lists. We regularly provide evening appointments on a Tuesday evening but if one of these appointments does not suit your needs then please speak with a member of our team so that we can help you arrange to be seen at one of the other practices in West Somerset on an evening that we do not provide appointments or on a Saturday morning.

 

 

 

 

 

commentsComments & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and they will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

Our complaints leaflet

Our complaints form

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

Ombudsman Services

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England.

 
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