In an emergency please telephone the surgery and you will be given the number of who to contact when the surgery is closed. On Thursday afternoon between 12.30 and 6.30 please call Porlock Surgery on (01643) 862575. At all other times please telephone 111
You are able to contact the Surgery between the hours of 08:00am –18:30pm except for Wednesday, which is our half-day and we will be closed from 12:30pm. If you need a doctor on a Wednesday afternoon, please call Dunster Surgery on (01643) 821244.
In a medical emergency outside of the above hours or if you need to contact the District Nursing Team, please telephone your practice as usual. You will then be given another number to ring, which will be manned by staff with medical knowledge.
Alternatively you can dial 111. An experienced nurse, who will call an ambulance, arrange access to an on-call doctor, or provide advice, will then assess and advise you.
In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.