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Noticeboard

We are aware with an issue with Patient Access (online prescription ordering)- the system has been updated and the new update has added a screen asking patients to nominate their pharmacy- There is no option to nominate your dispensary at the practice.

This is beyond our control but we have reported the problem (as have many other practices) and we are awaiting a fix- In the meantime, you can order repeat prescriptions by:

  • Dropping or posting a note into us at any time (we give you a printed list of your repeat medications each time if you'd like to use that)
  • Faxing the request to us on 01643 821770
  • Phoning through on 01643 822594 between 9.00-11.00 in the morning and 3.00-5.00pm in the afternoon. Please do not use the Dunster main surgery appointment line.

With Dr Kelham retiring, Dr Fawden will now be based mostly in Porlock and take over Dr Kelham’s list.  This means that Dr Fawden will not be available very much in Dunster so we have reallocated his patients to Dr Sherry (who is currently being covered by three doctors part time whilst she looks after her new baby).

 

It’s a time of tremendous change and we hope you will understand if there are occasional disruptions as we ease into our new patterns now Dr Kelham has retired.

Home Visits

Doctor's bagIf possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

 
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